Your information, handled with care

Information We Collect

When you contact us through our website, we may collect information such as your name, phone number, email address, property address and details about the plumbing, heating or gas services you are requesting.
We may also collect information you provide when submitting a contact form, requesting a quote, booking a service or otherwise communicating with us through the website.

How We Use Your Information

We use the information you provide to:
● Respond to your questions and service requests● Provide quotes and estimates● Schedule and coordinate plumbing, heating or gas services● Communicate with you about your requested services● Provide and maintain our services● Keep appropriate business and service records● Improve our website and customer experience
We do not use your personal information for purposes unrelated to the services or communication you have requested unless we are legally permitted or required to do so.

Website Analytics

Our website may use analytics tools to collect general information about how visitors use the site. This may include information such as pages visited, time spent on the website, referring websites, device type and general usage patterns.

This information is used to understand website traffic and improve the performance and usability of our website. Analytics information is generally collected in an aggregated or anonymous form.

Cookies

Our website may use cookies or similar technologies to help the website function properly, understand how visitors use the site and improve your browsing experience.

You can adjust your browser settings to manage or disable cookies. Some website features may not function as intended if cookies are disabled.

Sharing Your Information

Windsor Plumbing and Heating does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our website, communicate with customers or provide requested services. These providers are expected to handle information appropriately and only use it for the purposes for which it was provided.

We may also disclose information when required by law or when necessary to protect our legal rights, property or safety.

Protecting Your Information

We take reasonable steps to protect the personal information submitted through our website from unauthorized access, use or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. Windsor Plumbing and Heating is not responsible for the privacy practices, content or security of websites that we do not operate. We encourage you to review the privacy policies of any third-party websites you visit.

Your Privacy Rights

Depending on where you live and the circumstances in which your information was collected, you may have rights regarding your personal information, including the right to request access to or correction of information we hold about you.

If you have questions about the personal information we have collected or would like to discuss your privacy rights, please contact us.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Windsor Plumbing and Heating through the contact information provided on our website.
Windsor Plumbing and HeatingPhone: (250) 533-9862Email: ac.dtlgnitaehdnagnibmulprosdniw%40ofni

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or privacy practices. Any updates will be posted on this page with the revised date.